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Ways to Send Medical Documents to Patients

Depending on the healthcare provider, the way to send medical documents to patients may vary. You may choose to receive your records electronically or by mail. Regardless of the method, the medical documents should be sent using a secure method.



If you're sending your records by mail, you can use Certified Mail or Registered Mail to protect your records. You can also use thick, sturdy envelopes to keep your records secure.

If you're sending medical documents by email, you'll want to make sure you send the information using a secure server. Otherwise, you could be leaking your patient's information. You should also ask your provider how much it will cost to send the records.


The Health Insurance Portability and Accountability Act (HIPAA) allows patients to obtain copies of their medical records. Depending on the provider, you may need to fill out an authorization form to get your records.


HIPAA allows providers to charge a reasonable fee for sending copies of your records. You may also want to ask your provider how long it will take to process your request. If it takes more than 30 days, you'll need to give a reason for the delay.


Most providers require that you fill out a patient request form. You can also request your records by email. Some patients are also able to access their medical records through a patient portal. A patient portal allows you to request your medical records online, review your health records, and send messages to your healthcare provider.



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